Welcome to SoftResell

If you're looking for a trusted and transparent online marketplace, SoftResell.com is here for you. Built on integrity, reliability, and customer-first values, we strive to deliver a seamless and satisfying shopping experience on every purchase. Whether you're exploring new software, digital tools, or other essential products, our mission is to ensure your journey — before, during, and after the sale — is smooth, secure, and supported.

Why We Started SoftResell

When we launched SoftResell.com, our vision was simple — to create a trusted one-stop destination for customers looking to purchase authentic software and digital products with confidence.

From day one, we aimed to be more than just a seller. We wanted to stand beside our customers at every stage — offering guidance, technical support, and service that continues long after the purchase.

Our goal has always been to deliver a complete 360° shopping experience, combining genuine products, transparent pricing, and dedicated post-purchase support.

Our Mission & Values

Our mission is to democratize access to premium software by providing affordable, legitimate licenses to individuals, businesses, and educational institutions worldwide.

Our Core Values:

• Integrity: We operate with transparency and honesty in all our business dealings.
• Quality: Every product in our catalog undergoes rigorous testing to ensure it meets our high standards.
• Customer Focus: Our customers are at the heart of everything we do.
• Innovation: We continuously seek new ways to improve our services and product offerings.

Why Choose Us?

With over 50,000 satisfied customers worldwide and a 98% customer satisfaction rating, SoftResell has established itself as a trusted provider of software solutions.

Our team of software experts carefully tests and verifies every product we sell, ensuring compatibility, performance, and security for our customers.

We're committed to providing exceptional customer service, with support available 24/7 to assist with any questions or issues.

Legal Trademark Notice

All product names, images, logos, and brand names—including LifeLock PC Protection in USA, Norton 360 Antivirus for PC in USA, Best Antivirus Software in USA, LifeLock Identity Theft Protection USA, and Norton 360 Security Suite in USA—are the property of their respective owners. Any use of these names, logos, and brands on this website is for identification purposes only and does not imply endorsement.

All names of goods, companies, products, and services used on this website are for identification purposes only, including:

• Top Rated Antivirus for Windows in USA
• Best Internet Security Software USA
• LifeLock with Norton 360 Subscription USA
• Affordable Antivirus Solutions in USA
• Norton 360 with LifeLock Ultimate Plus USA

Authorized Third-Party Reseller

SoftResell is an authorized third-party reseller of hardware and software products. All products sold on this site are sourced from and fulfilled by the official distributors of manufacturers and brand owners. For warranty claims and technical assistance, please contact the respective manufacturers or brand owners directly.

Product Information

While we strive to provide accurate product information, we cannot guarantee that all details are complete, accurate, or current. Product images are for illustrative purposes only and may differ from the actual product. All software specifications are subject to change without notice.

Limitation of Liability

SoftResell shall not be held liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the software products purchased through our website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SoftResell (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@softresell.com or by mail using the details provided below:

Our Commitment to You

At SoftResell.com, we are committed to providing our customers with quality products and reliable service. To ensure complete satisfaction, we offer a 30-day product guarantee on eligible items.

If you are not satisfied with your purchase, you may return new and unopened items within 30 days of delivery for a full refund, excluding shipping costs. Before returning any product, please obtain return authorization by contacting us at support@softresell.com.

Returns & Refunds

SoftResell.com will cover the return shipping costs if the return is due to our error — such as receiving an incorrect or defective item. Refunds are typically processed within 2–4 weeks, allowing time for return shipping, inspection, and payment processing.

Refunds will be issued only to the original payment method used for the purchase.

If you receive a defective or incorrect product due to our error and request a replacement, SoftResell.com will pay for the return shipping of the incorrect item and send the correct item to you using upgraded shipping at no additional cost.

For subscription products, a 30-day cancellation notice is required.

Electronic Deliveries

For digital or electronically delivered products, SoftResell.com verifies the product/license key directly with the manufacturer to confirm that it has not been activated or tampered with. Once verified, a refund will be processed using the original payment method.

Restocking Fees

Certain product categories may incur a restocking fee once fulfilled or submitted for distribution:

• Open License Products: 15% restocking fee
• Retail Licenses: 15% restocking fee
• Antivirus Products: 25% restocking fee

Shipping

We ship to most locations worldwide. However, some products may have shipping restrictions or cannot be shipped internationally.

When you place an order online or through our support team, delivery times depend on product availability, shipping method, and destination. Most orders ship the same day.

Estimated processing and delivery timelines are as follows:

• Ground Shipping: 1–2 days processing, 4–10 business days for delivery
• Express Saver: 1–2 days processing, 2–3 business days for delivery
• Standard Overnight: 1–2 days processing, 1 business day for delivery

Please note that these are estimated delivery times — depending on availability, your order may arrive sooner.

Electronic Delivery

If your order includes a product with electronic delivery (such as a digital download or license key), you will receive the necessary product/license key by email on the same day your order is confirmed.

Acceptance of Terms

By accessing and using the SoftResell website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

Shop Securely

At SoftResell.com, your online security is our top priority. All credit and debit card transactions on our website are protected by industry-standard encryption and security technologies. You can shop with confidence knowing that your personal and payment details are safe throughout your online shopping experience.

Return, Refund, and Cancellation Policy

Your satisfaction is important to us. You may cancel your subscription after trying our product for 30 days from the date of purchase, up to 3 days before your next month's or year's renewal.

If you wish to cancel, please contact us via email or postal mail. All products and services are delivered within 48 working hours after payment has been successfully received and cleared.

Privacy Policy

Information We Collect and How We Use It

"Information" refers to any data collected from you through our website or services, including your name, email address, and any details provided when registering, subscribing, or requesting information.

All collected data is secured and used only for purposes such as fulfilling your requests, processing transactions, improving our services, or communicating with you as part of our service relationship.

Registration

You can browse our website without registering. However, registration may be required to access certain services or make purchases. During registration, SoftResell.com may request contact details such as your name and email address to provide personalized service and support.

Aggregate Information

We may collect non-personal statistical data about website usage — such as page visits, time spent, and navigation patterns — using technologies like cookies and IP addresses. This data helps us improve user experience and may be shared in aggregate form (never personally identifiable) with partners, analytics providers, or regulatory agencies.

IP Addresses

When you browse the internet, your computer is identified by its IP address. We collect IP addresses to manage our systems, analyze website traffic, and ensure compliance with our terms. In specific cases, IP addresses may be used to identify users involved in activities that violate our terms or compromise security.

Cookies

Cookies are small data files stored on your device to enhance your browsing experience.

We use cookies to:

• Verify user sessions and login status
• Track anonymous usage statistics
• Improve website performance and usability

Cookies do not store personal or payment information. You may disable cookies in your browser settings, but doing so may affect certain site features.

Clear GIFs (Web Beacons)

We may use clear GIFs or web beacons in our emails to track open rates and engagement, allowing us to improve our communications. You can opt out of promotional emails anytime by following the unsubscribe link in each email.

User Profiles

We may use cookie and tracking data to create anonymous usage profiles that help tailor promotions or website content. This information is used internally and never shared with third parties.

Information Sharing and Disclosure

Your personal data is never sold or rented. It may only be shared in limited cases:

• Service Providers: To trusted partners who perform functions such as data processing or order fulfillment on our behalf.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, customer information may be part of the transferred assets.
• Legal Compliance: When required by law or to protect our rights, users, or the public.

Customer Service and Communication

We may contact you by email or phone to respond to your inquiries, manage your account, or deliver the services you requested.

You may also opt in to receive newsletters and promotions, and you can unsubscribe at any time.

Choice / Opt-Out

Transactional emails (such as order confirmations or service updates) are essential and cannot be opted out of.

For promotional communications, you may unsubscribe by following the instructions in each message or contacting us at support@softresell.com.

Security and Data Protection

We use SSL encryption and other industry-standard safeguards to protect sensitive data during transmission and storage. Our servers are secured by firewalls, intrusion detection systems, and physical security measures.

While we strive to protect your personal data, no system is completely secure. Therefore, SoftResell.com cannot guarantee absolute security against unauthorized access or data breaches.

Links to Other Websites

Our website may contain links to external sites. Please note that SoftResell.com is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Privacy of Children

We do not knowingly collect personal information from children under 13 years of age. If we discover such data has been collected, it will be deleted promptly.

Changes to This Policy

We may update our Privacy Policy and Terms of Use periodically. When changes are made, we will update the effective date and display a notice on our homepage. Continued use of our website implies acceptance of any revisions.

Delivery Time

All products and services will be delivered within a maximum of 48 working hours after payment confirmation.

Account Registration

To make purchases on our website, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete registration information

Product Licenses

All software products sold through SoftResell are subject to the end-user license agreements (EULAs) provided by the respective software publishers. By purchasing software from us, you agree to comply with these EULAs.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of SoftResell or our content suppliers and protected by copyright laws.

Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data from our website

Limitation of Liability

SoftResell shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the United States.

Contact Us

We value your feedback. If you have questions or concerns regarding our Terms or Privacy Policy, please contact: